I facilitate a number of workshops from digital transformation through to website and app design or innovation days.
I also have developed two workshops - one focused on ensuring ethics are at the centre of designing engaging customer experiences, the other a sharing a mechanism for delivering straight talking, clear and actionable tasks for marketing, digital or transformation projects from small snippets of customer behaviour.
If you are interested - just drop me a line via the contact form. All workshops of course include takeaways for all attendees, method documents, templates and copies of all content included in the workshops.
Understanding the thread between the business and customer; Behaviour - Capability - Trust - Relationship.
Effective ethical marketing.
Incorporating effective, design, creativity and UX.
Staying the right side of the persuasion/manipulation line.
Persona build and development.
Defining Market and Business Landscape.
Development of Product Awareness Cycle.
Customer needs and focus - drilling into the why, what needs.
Creation of Multi-channel engagement steps and moments of impact.
Asset ideation, storyboarding and resource identification.